The first purpose-built
platform for implementation

Post-sales is the most fragile phase of your customer lifecycle. Get Onboard gives implementation teams the unified context, automation, and visibility they've never had.

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Built by teams from
Validated across 50+ teams including
Implementations
Analytics
Handoffs
Active
Acme Corp
Horizon Health
NovaTech Inc
CloudBase AI
Vertex Systems
Workspace
All projects
New implementation
Acme Corp — ERP Integration
Started Jan 12 · Week 4 of 8 · 3 team members
⚠ At risk
Timeline
68%
↑ On track
Open blockers
4
↑ 2 since last week
Data migration
2/5
Schemas mapped
AI
Risk detected: Data migration is 3 days behind. Based on similar ERP implementations (Horizon Health, NovaTech), the primary blocker is usually GL mapping layer mismatches. Recommend a technical sync this week.
Sales → Impl handoff call & context syncSarah K.
Map GL schema — source to targetDev team
Validate AR / AP mapping in staging Blocked
Executive check-in — Acme CFONext Wed
20–40%
of IM time lost due to context lost from disconnected systems, writing end-of-week email, and pulling next steps from call recordings
0
context transferred when your best implementation manager walks out the door due to burn out
50+
implementation leaders interviewed — consistent signal: this function is radically underserved
The Problem

The Implementation Team
is flying blind

The stage at which customers realize the value of your product has been completely ignored.

Context dies at every handoff
Sales closes with custom requirements. Implementation inherits a half-filled template. Week one is spent re-scoping what was already sold.
Revenue risk is invisible until it's too late
Every signal lives in someone's head or a stale spreadsheet. By the time you find out, it's already a fire drill.
Complexity is never scoped upfront
Deals close with unrealistic timelines. Scope creep, blown commitments, and damaged customer trust follow every time.
Scaling means headcount, not leverage
Every new implementation requires a new hire. Institutional knowledge evaporates. The most context-rich function has no system of record.
Our Solution

A system of intelligence.
Not better project management.

Every implementation generates a rich trail of data that today is fragmented and fleeting. We capture it all — and make it compound.

Layer 1
The Customer Context Graph
A unified knowledge graph that captures everything known about a customer's implementation — ingested from CRM, sales transcripts, SOWs, Slack, meeting notes, and configuration decisions. The graph models relationships between customer archetypes, escalation triggers, and change management paths. It compounds across every deployment.
CONTEXT GRAPH CRM Salesforce · HubSpot COMMS Slack · Email threads DOCS SOWs · Contracts CALLS Gong · Zoom · Notes CONFIG Settings · Decisions TICKETS Jira · Escalations
Layer 2
The Interface Layer
A purpose-built operating surface for implementation managers and their customers. Elegant, action-oriented, and immediately useful. Your customers interact with it during onboarding — so it doubles as a distribution channel. The more it's used, the richer the graph becomes, and the smarter the predictions get.
Overview Tasks TIMELINE 68% BLOCKERS 4 MIGRATION 2/5 AI BLOCKED
Layer 3
Implementation Agents
AI agents that progressively automate implementation work — from status updates, handoff synthesis, and risk flagging to data migration, config recommendations, and change management playbooks. The context graph makes our agents smarter than any generic LLM. And we're open to customers bringing their own agents to apply to our graph.
AGENT HUB STATUS Auto-synced MIGRATION Schema mapped HANDOFF Auto-synthesized ! RISK FLAG Predictive alerts CONFIG Recommendations PLAYBOOKS Change mgmt paths
Outcomes

Three outcomes that matter

Team efficiency, multiplied
Each IM handles more accounts without burning out. Context captured automatically, status always current, admin work disappears.
more implementations per IM
Faster time to value
Customers go live faster when your team has every detail from day one. No re-scoping. A clean, confident path to activation.
40%reduction in time-to-live
Leadership visibility
Real-time dashboards show which implementations are at risk, which customers will expand, and where revenue may slip — before the fire drill.
100%portfolio visibility at all times
What We're Hearing

The signal is consistent

50+ interviews with implementation leaders, VPs of Professional Services, and SI consultants. Four words kept coming up: "we needed this yesterday."

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Built for the teams closing the gap
between signed and live

Built and designed by people who've built and led implementation teams, for teams that are excited to move fast.